New Clients

BOOKING

All sessions may be booked through this website under the “Book Now” tab. You will be taken through a series of prompts to formally book the session and you will receive a confirmation via e-mail once complete. The e-mail will include a link to complete our online intake form. Please be sure to take the time to complete this prior to your arrival. Additionally, approximately 24-48 hours from your scheduled appointment, you will receive a pre-screen for COVID-19. You will not be allowed to enter the space without completing the COVID-19 pre-screen questionnaire sent to you.

WAITING AREA

Please note that during this time of COVID-19, our waiting area is not accessible to clients. Accordingly, we may not be able to let you into the office until shortly before your session, so we ask that clients do their best to arrive no more than 10 minutes prior.

Once you have parked your car at our location, please call/text us at (860) 841-7485 to confirm and we will advise once you may come up to our office.

Shadow & Trees Massage Therapy is located in the Balance Massage and Wellness Center in Suite 202.

UPON ENTERING THE OFFICE

Therapists strictly adhere to COVID-19 prevention protocols, and we ask our clients to do the same, which include wearing a mask prior to entering the building as well as during the session, applying an alcohol-based disinfectant to your hands prior to physically entering the space, and receiving a quick temperature scan upon entering. For additional information about our protocols as therapists, please click on the “COVID-19” for further information. 

If you have any questions or concerns regarding any of them, please contact us prior to your session.